Flooded house Portland

Help! What do I do if my house is flooding?

It’s an unpleasant surprise that nobody wants to come home to; is that water coming out the door? And why is the carpet soaked? After the shock wears off, you need to act fast. If you’re able to quickly find the source of the leak and shut it off, do that first. After that–or if you can’t find or access it–call us at Moving Forward Restoration LLC and we’ll get right on it. While we have a fast response time, usually within 45 minutes, there are a few things you can do in the meantime to reduce the water damage.

For severe floods, just get to safety! If for some reason there’s enough water that trying to stop it will put you in danger, don’t take the risk. Your insurance company will take that into account. Let us handle the entire process in these cases.

Follow this process for a flooded house

If you’re able to get through your property safely, it’s important that you do things in the proper order. We recommend calling us, and we can help guide you through the steps while we prepare to come over.

  1. Basement flood Portland Find the source of the water and stop it. The best way to mitigate damage is to stop more water from getting into your property. Water tends to move towards the lowest part of your home, so if you have a basement, check there first. And because basements are underground by definition, the water could come from a leak inside or somewhere outside such as a clogged downspout or eavestrough. If you can’t find the source, you can always look for your main water line that’s often in your yard near the street with a “WATER METER” plate over it and turn that off, which is almost guaranteed to stop it.
  2. Turn off the electricity to your home. Electricity and water aren’t a good combination. While most electrical equipment can withstand small splashes and drips, a flood is a different story. If the area around your breaker box is dry, including the inside of the box itself, then flip the main power switch to shut off the power. DO NOT DO THIS IF THERE IS WATER AROUND IT. Doing so could send a powerful shock your way that can cause serious injuries or even be fatal.
  3. Tell us when the above steps are done. Dealing with insurance is a complicated process, and you shouldn’t have to do it alone. Because the next steps differ depending on your particular situation, we’ll handle them for you. This includes getting in touch with your insurance company and making sure that all of their guidelines are followed, so you won’t have to pay out of pocket.
Be prepared! We recommend keeping our number saved in your phone so you don’t have to look it up when you need it. It could end up saving you hundreds of dollars by letting us get there faster!


Let us handle the extraction and drying process

While you’re welcome to get started removing any standing water, our powerful equipment makes quick work of the water extraction process. With state-of-the-art flood extractors, dehumidifiers, air movers, and more, water doesn’t stand a chance. And we only use natural cleaners and disinfectants to help keep your family safe. So if you need us to help with your flooded home, give us a call anytime, day or night, and we’ll be there, helping you, move forward.