What Things Do I Need to File a Water Damage Insurance Claim?

Flood insurance Portland

What things do I need to file a water damage insurance claim?

It’s a terrible situation to have to deal with everything that goes into water damage restoration. Often, many of your belongings will be ruined, your floors will need to be replaced, and much more. Fortunately, if you have insurance, you’ll pay little to none of those costs. But if you’ve never been through the homeowner’s or renter’s insurance claim process before, it can be quite intimidating. And you don’t want to give them any reason to refuse your claim! Instead, let Moving Forward Restoration LLC handle it. With over 15 years in the industry, we’ll help you through all the steps of the claims process from start to finish.


Don’t I have to call my insurance company first? While it may seem like the first logical step would be to call your insurance company, doing so puts you on the line for the information. By letting us work directly with the insurance company, we’ll make sure they don’t take advantage of you.

What do I need to document and keep on hand for insurance purposes?

Depending on your specific circumstances, there are some things that you’ll need to have ready and other things that you won’t. Some things that are common in most cases include:

  • Property insurance PortlandInsurance policy information. While most insurance companies are able to look up your policy number and coverage, it helps to have all of this information on hand to make it easier for everyone. Doing so makes the whole experience far more pleasant!
  • Images. What do you need to take pictures of? That depends. We’ll work with you and help you take the right pictures that will strengthen your case. Sometimes, the things that are most important aren’t what you’d expect!
  • Any documentation of possessions. If you had items ruined and think they aren’t covered because you don’t have receipts, that might not be true. Proof of ownership such as receipts, bills, and pictures are all valid, and important mostly for higher-value items.
Wondering how to pay the bill? When you have insurance, you don’t have to worry! We bill insurance companies directly so you don’t have to deal with the slow reimbursement process. And in the meantime, we’ll be hard at work fixing up your property!

Our water damage restoration company works directly with insurers

Sadly, you can’t always prevent water damage. When you are in need of water damage restoration, we’re happy to deal with the insurance company on your behalf. This includes working with you and the Adjuster and guiding you throughout the entire process. And we’ll explain everything along the way, so you aren’t left in the dark, including the cause of your water damage. We make sure to include you so that you know what to expect. So choose us confidently, knowing you have a knowledgeable restoration team in your corner that’s helping you, move forward.


Choose us for water damage claims

With dedicated service, high-tech equipment, and the experience to handle insurance claims, we’ll make the process as painless as possible!