Leak detection Portland

Where is this Water Damage Coming From?

Because water is all around us, it can get into your home through a variety of ways. Some of them are natural causes, like heavy rains that cause flooding throughout an entire region. Others are from equipment or property breakdown, such as a leaky roof or a burst pipe. And some are caused by accident such as the improper installation of a refrigerator water line or forgetting to turn off a faucet. No matter what the reason, Moving Forward Restoration LLC is here to help. Before we come to clean up, shutting off the water right away can stop water damage from piling up. But what if you’re having trouble finding the source?

Check faucets first

A common way that water damage occurs is through faucets that are left on or leaking. This can be as simple as an overflowing bathtub or a sink that was left on overnight. Fortunately, this kind of water damage is often localized in the nearby area instead of affecting your entire home or office. Depending on how much water spilled over, you might be able to get by with DIY drying methods, but if the floor is saturated, using a professional restoration company will clean up the damage you can’t see too.

Help! My faucet or toilet won't turn off!

If your faucet won’t turn off or your toilet is continuously making noise, it might be more difficult to turn it off than it seems. If the knobs aren’t responding or aren’t turning it off all the way, you’ll need to get in touch with a plumber to fix the problem. However, for a temporarily fix, you can cut off the water supply by shutting off the water valve. The valve for individual fixtures is almost always located very close by. For sinks, it’s under the sink or in the cupboard below, and for toilets, it’s a few inches above the ground behind the toilet.

Use the main water valve shut off as a last resort

If you have a water valve that’s stuck or the water is coming from somewhere you can’t find, you can turn off the main water valve if you have access.

  • This is also a good option if you have a burst pipe that you can’t get to.
  • If you’re in a home or duplex, you can often find your water shutoff valve at the edge of your yard near the street. It’s often found in a rectangular or round plate with the words “WATER METER” on it.
  • It might require some basic tools and take some effort to remove this plate and turn off the valve, but it can greatly reduce the amount of damage to your home if you stop it quickly.


Can’t turn off the water or don’t have access? Sometimes it’s not possible to turn off the water. You might not have access to the water line if you’re in an apartment, or the source of the leak might actually be next door! In these cases, call us and we’ll hurry over to take care of it for you.

Still need help?

If you need help finding a leak or need someone to explain the process on how to stop the water in certain fixtures, call us and we can guide you through it. If that still doesn’t work, we’ll already be on our way. And with a 45 minute response time, you won’t have to wait long. So when you need help stopping water damage, give us a call right away so we can help!